Last updated: April 2, 2025
At Giralda Tours, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a tour, or contact us.
1. Who we are
Giralda Tours is a team of certified tour guides passionate about Seville’s history, art, and culture. Our goal is to provide authentic and personalized cultural experiences.
2. What personal data we collect
When you interact with us, we may collect the following data:
- Name and contact details (email, phone number)
- Booking details (tour date, number of participants)
- Payment information (handled securely via third-party processors)
- Communication preferences
- Technical data (IP address, browser, device type via cookies)
3. How we use your data
We use your data only to:
- Manage bookings and respond to inquiries
- Provide customer support
- Improve our services and website
- Send updates about your tours (and marketing emails, only if you consent)
4. How we protect your data
We implement appropriate technical and organizational measures to safeguard your information. Your data is stored securely and only accessed by authorized personnel.
5. Sharing your data
We do not sell or rent your personal data. We only share your information with:
- Payment platforms to process your booking
- Legal authorities, if required by law
6. Cookies
Our website uses cookies to improve your browsing experience and analyze traffic. You can manage cookie preferences through your browser settings.
7. Your rights
Under GDPR, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise any of these rights, contact us at:
📧 info@giraldatours.com
8. Updates
We may update this Privacy Policy. Changes will be posted here with an updated revision date.